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Careers

We are always excited to welcome talented individuals to join our DefiXFinance team.

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Job Positions

Here are our latest vacancies. Do check back often if you are interested in joining DefiXFinance.

Software Engineer

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Customer Service

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Blockchain Engineer

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  • Software Engineer

    About You:

    You’re a self-starter. You believe in tackling the most important problems, even if they are the most difficult problems. You’re comfortable with the unknown and understand that #startuplife means that you’re going to be wearing multiple hats. And that’s what motivates you. You’re accountable and obsessed with improvement, both in yourself and in others. You’re up to the challenge of building a world-class company that aims to be the infrastructure for more secure software for all.

    About the Role:

    As a passionate full-stack engineer at DefiXFinance, you will be developing enterprise-focused products and features for DefiXFinance platforms. These include several products ranging from client portals to monitoring systems, and blockchain analysis & Insight (AI) tools. You will get an opportunity to build the products from the ground up here. This means you can involve in all the stages of the product development & development lifecycle as idea generation, user interviews, planning, design, prototyping, execution, shipping, and iteration.

    You Will:

    • Develop End-to-End customer-facing features from web/mobile portal to back-end service.
    • Take ownership of all aspects of the software — front end, backend, design, architecture, and operations
    • Be flexible to work on all aspects of delivering working software, including analysis, design, automated testing, operations, CI/CD, cross-team collaboration, and support
    • Learning new technologies to keep your skills current.
    • Grow and scale your abilities as the company grows

    You Have:

    • Proficient in one of the front-end tech stacks like Javascript/HTML/CSS and frameworks like reactjs/vuejs/jquery
    • Proficient in back-end languages like Python/Ruby/Golang and able to implement web servers & API services
    • Solid fundamental computer science knowledge like data structure, algorithms, databases/SQL, testing, CI/CD, GIT, and shell scripts
    • Experience with server-side concepts (microservices, caching, performance, monitoring, and scalability) a plus
    • Familiar with AWS cloud technologies (e.g. S3, EC2, Lamba, etc)
    • Fast-paced programming mentality with the ability to turn things around quickly
    • Strong and creative problem-solving skills; always willing to embrace new technologies and collaborate
    • (Preferred) Prior experience with blockchain systems.
    • (Preferred) Prior experience in a fast-paced, growing start-up environment.

    Application Form

  • Customer Service

    About You:

    Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

    About the Role:

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

    You Will:

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Managing a team of junior customer service representatives.
    • Ensure customer satisfaction and provide professional customer support.

    You Have:

    • High school diploma, general education degree, or equivalent.
    • Proficient in English, Mandarin.
    • Ability to stay calm when customers are stressed or upset.
    • Comfortable using computers.
    • Experience working with customer support.

    Application Form

  • Blockchain Engineer

    Responsibilites

    • Conduct internal code reviews and testing
    • Ensuring a high level of code quality
    • Work closely with CTO implement new ideas and features

    Education and Experience:

    • Professional experience in Java (Springboot, web3j)
    • Working experience in containerisation and container orchestration (docker, kubernetes)
    • Working experience with Github or other version control
    • Working experience with REST APIs

    Good to have:

    • Solidity, Haskell, Rust

    Job Knowledge, Skills and Abilities:

    • Interest in cryptocurrencies/blockchain
    • Think differently
    • Strong analytical problem solving skill
    • Lateral and creative thinking
    • Ability to bootstrap and take ownership of projects
    • Desire to be part of fast-growing start-up and a highly collaborative team environment
    • Self-starter who is comfortable working in a fast-paced and dynamic conditions

    Application Form

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