You’re a self-starter. You believe in tackling the most important problems, even if they are the most difficult problems. You’re comfortable with the unknown and understand that #startuplife means that you’re going to be wearing multiple hats. And that’s what motivates you. You’re accountable and obsessed with improvement, both in yourself and in others. You’re up to the challenge of building a world-class company that aims to be the infrastructure for more secure software for all.
As a passionate full-stack engineer at DefiXFinance, you will be developing enterprise-focused products and features for DefiXFinance platforms. These include several products ranging from client portals to monitoring systems, and blockchain analysis & Insight (AI) tools. You will get an opportunity to build the products from the ground up here. This means you can involve in all the stages of the product development & development lifecycle as idea generation, user interviews, planning, design, prototyping, execution, shipping, and iteration.
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.